Authenticator App

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Ema Paz

• April 29, 2025 20:51

Hello, 

I have a new phone and lost the authenticator app for email address <personal information-redacted> I need help in getting logged in again.

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• 

  Rona

  • April 30, 2025 21:09

  Hi Ema,

  Welcome to Box Community and glad to assist!

  Due to privacy reason, you should contact us using the affected email address. 

  Please submit a support case using this link and guaranteed that someone from Box Product Support will get in touch. 

  Thanks for posting! 

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