Got a new iphone and no longer have the MFA on authenticator app

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Kiwi Kono

• May 08, 2025 16:48

Hello,

I am an individual with an individual box account. I got a new iPhone and no longer have Box on my Authenticator App. Can you please assist? 

Thank you.

Kiwi

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• 

  Rona

  • May 09, 2025 20:45

  Hi Kiwi, 

  Welcome to Box Community!

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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