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cancelling account

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Frank H Ebetino

Need assistance in canceling the enrollment as i was under trial period which ended today, yet I was billed $180 for 3 licenses.  I tried canceling per article and it fails.  Please kindly cancel my account and requesting a refund.  

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  • France

    Hey, Frank!

    Welcome to the Box Community!
     
    This would be something our Cancellations team would like to investigate with you and may require specific account information.  
     
    It seems you already have an open ticket for this request, and an associate is already working with you.
     
    Please continue working with them and check your email for updates.
     
    Thanks for your patience and participation in the Community!
     
    Best,
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