Box driver slows down Internet on Apple Macbook Air M1?
Hi Box Support,
since Friday last week, I have a new Apple Macbook Air with M1 processor.
Loading my necessary files onto my new laptop using Box Drive was one of my first things to do when starting it up. Went though all the security hassle and installed the Box Drive but quickly encountered that my internet became extremely unstable while loading my files.
Of course there is a lot to load, so I decided to let it make the necessary files available online over the weekend. It's Tuesday now and its been loading every since. I cannot really do anything else on my Laptop:
- Google Gsuite constantly encounters problems with the internet. Some pages take up to 8 seconds to load!
- I am also in need of my other programs (Adobe InDesign or Microsoft Word, just to name a few). But if I start any of the other downloads, they will indicate for them to take up to 24 hrs! I mean...
How can this be?
The problem keeps on being.
I have restarted my laptop countless times, signed in and out of Box. I've been deselecting heavier folders to the maximum. Nothing changes the situation.
Please help.
-
Hi Alexandra,
Welcome to the Box Community!This would be something our Box Support team would like to investigate with you and may require specific account information.I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.Please check your email for details and updates.Thanks for your patience!
Please sign in to leave a comment.
Comments
1 comment