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Cancel my account and you can't have my money for nothing

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  • France

    Hi Nadine, 

    Welcome to the Box Community!
    This would be something our Cancellations team can help address with you and may require specific account information.  
    It seems you already have an open ticket and an associate seems to be working with you on this request, please continue working with them and check your email for updates.
    Thanks for your patience and participation in the support forum!
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  • Nadine Ryan Bannerman

    Also I noticed that the "Cancel" subscription button in the Admin panel, just hangs and nothing happens.   Why is that?

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