system software from developer "Box, Inc." was blocked from loading on Mac OSX

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Patrice

• June 29, 2021 00:16

I'm on MacOSX 10.13.6. I downloaded Box Drive and installed the .pkg

I can't start the app and in System Preferences, clicking on "Allow" doesn't do anything (lock pad is unlocked)

Any help?

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  France

  • June 29, 2021 18:24

  Hi Patrice, 

  Welcome to the Box Community!

  It looks like you are using an older version of macOS that Box supports.

  Box supports the two most recent major releases of macOS as stated in this article. If you are experiencing issues, please try updating your browser or OS to the latest version.

  Thanks for your participation in this forum!

  Best,

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  Patrice

  • June 29, 2021 21:44

  Thank you France!

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