Box Support Contact Numbers

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  • Desmond Kaplan

    They have no one who will talk to anyone on the phone! Its ridiculous!

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  • France

    Hi Everyone,

    Welcome to the Box Community

    When you log in to your Box account and navigate to our support page, you need to select "Contact Support" from the top-navigation menu and you will see the different options for contacting the Box Product Support team that is available to you. These options will vary by customer, depending on account type, agent availability and support subscription level. Options may include submission by web form, live chat and, for Premier and Platinum Service customers, a direct phone line. 

    If you are interested in upgrading your account, you can see available plans and reach out to our Sales team here.


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