How to "Move" files when using Drag-and-Drop within macOS Finder

When dragging and dropping a file or folder into Box Drive on a user's local computer, the default behavior is to copy the files to the selected final folder location in Box Drive.

This leaves a duplicate redundant copy of the file or folder in its original location on the user's storage drive. When organizing and utilizing Box Drive for simple day-to-day operations, users may move hundreds of files, leaving HUNDREDS of copies on the local drive.

Having to go back and Delete all the files just because we cant Drag and Drop to move the file into Box Drive is very difficult to manage impediment. Especially when the Default Drag and Drop Function of macOS is ALREADY "TO MOVE" the file/folder the user is dragging and releasing to.

Is this something we need to troubleshoot locally being unique to us?

France

July 02, 2021 21:12

Hi Seviant,

Welcome to the Box Community!

This would be something our Box Support team would like to investigate with you and may require specific account information.

I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.

Thanks for your patience!

Best,

Peggy

December 15, 2021 09:13

I have the same issue. Do you have a solution?

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