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How can I help other's account's forcibly remove? or where should I ask?

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2 comments

  • France

    Hi Takumi, 

    Welcome to the Box Community!

    This will require our Box Support team to work directly with your client who registered an account as this may require specific account information to resolve.

    Please have the concerned user submit a support ticket here and one of your support teammates will reach out to them to help address the issue.

    Best,

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  • TAKUMI TAGASHIRA

    Hi France,

    Thank you for your answer.

    Her registration has not completed yet, so she couldn't submit a ticket.

    However, I found the desk of my organization.

    It seems that I can proceed survey .

    Best,

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