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  • France

    Hi Sanae, 

    Welcome to the Box Community!

    Have you tried navigating in that folder path to check if you file was in there?

    Can you share what you see on your end when you try to navigate this path?

    Best,

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  • 伊藤 紗奈江

    Hi, thank you for your response.

    Yes, I did check the path, and nothing was there. 

    Actually, after I posted this question, I found out that C:\Box\Box Edit\Documents\ automatically deletes the file, since this folder is for temporary unsaved files.

    Maybe I should just give up on the files... 

    Thank you anyways, for your kind response.

     

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