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Error message

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Gabriella Meneghini

Every single time I try to run and install BOX Drive, I receive a popup error message saying, "An error occurred during the installation of assembly component {22D75DAD-658C-3109-91F7-4CB1A0729109}. HRESULT: 0x80070422.

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2 comments

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  • France
    • Edited

    Hi Gabriella, 

    Welcome to the Box Community!

    Looking into previous cases submitted for this error message, it seems this is related to an outdated .Net Framework.

    Can you please make sure your device has met the system requirements to install Box Drive as stated in this article?

    Please check if your .NET Framework is updated. It needs to be .NET version 4.5.2 or higher? If you do have this installed on your computer. Can you please cancel the installation then reinstall it again.

    Hope that helps!

    Best,

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  • Manuel E Moreno E

    I have this problem and already checked that my computer has .NET Framework 4.8.1 and all other BOX's requirements are met. I had already reboot the computer several times and the problem persist. Any idea how to solve this?  

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