Can you recommend what we need
We are a small charity. Currently we have a free account where I am the owner. I feel we are vulnerable if I am taken ill. Am I right that we can't set an Admin role on a free account? Currently all our trustees can access the folders but only our membership secretary and I can access the membership folder. Can I set a Co-Owner with the same rights as myself? Also would we get increased levels of data security from a paid account? If we set up a paid account are we best to just have 3 editors to reduce cost and just share with those trustees not accessing regularly ?
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Hi Chris,
Welcome to the Box Community and thanks for your post!
Personal accounts cannot set Admin role as these are only available to accounts with access to the Admin console such as Starter, Business and higher plans.
If you wish to make another user a Co-owner to a folder that you own, you may do so and follow the steps in this article: https://support.box.com/hc/en-us/articles/360043696854-Inviting-Collaborators
As to what account type would fit your organization, I would suggest reaching out to our Sales team so they can explain to you your options based on your organization's needs. To contact our sales team, please fill out the contact form on this page: https://www.box.com/about-us/contact-us
Thanks again for your participation in the forum and let us know how else we can help!
Best
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