Box folder not seen by 3rd party backup software
As another line of defense, I use an internet backup service (Backblaze) and a local backup software (SyncBack) that backs up my computer to local external hard drives. (And also because I have some big files in my Box folder that are not synched because of the size limit of 250 MB on free accounts).
Checking on the backups, I noticed the Box folder is not picked up or seen by those services. I checked and there's no filter setting that excludes the Box folder. Not sure what's going on. Any insight appreciated!
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Hi Khaled,
Welcome to the Box Community and I apologize for the delay in responding to your concern!
As we do not have any insight into the tool or applications you are using and how it is expected to work, we recommend contacting the support channel of these third-party applications about the issue.
My apologies for this inconvenience, and I hope for your kind understanding of the situation.
Please let us know if you have other questions or if there is anything else that we can assist you with.Best,
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