Welcome to the new Box Support website. Check out all the details here on what’s changed.

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  • France

    Hi Nicholas, 

    Welcome to the Box Community!

    Can you shared a screenshot of what you on your end when you access this shared link/s?

    In most cases, if a Box user is unable to access Shared links from other organization, it is due to the "Shared link access permission" is restricted only to certain group of people.

    To learn more about creating shared link and setting proper access permission, please take a look at this article: https://support.box.com/hc/en-us/articles/360043697094-Creating-Shared-Links 

    Best,

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