link not working
Hello, I have multiple shared a links to multiple files (All within the same folder), but after some time it looks like that the link expires/stops working and the access is denied. Sometimes, the links only work for a few minutes.
Some links work fine. Some stop working very quickly and all have the same expiration date.
I have set the link with Public access for the ones with link, checked all the other settings including adjusting the expiration date.... basically I made the content (those few files) publicly accessible for anyone with the link, but after some time I get complains that the files are not accessible.
-
Hi Jeannette,
Welcome to the Box Community!This would be something our Box Support team would like to investigate with you and may require specific account information.I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.Thanks for your patience!
Please sign in to leave a comment.
Comments
1 comment