Files Not Showing Up in Box Drive
Mac Mini, 2.6 GHz Intel Core i5
MacOS Mojave 10.14.6
I've removed and reinstalled Box Drive and have all of the updates. And restarted my computer multiple times.
I am able to see my files on Box.com, but I cannot see my files on Box Drive. The more I poke around on Box Drive the more the files "disappear" and become undiscoverable. This has been going on for at least a couple of days. And on more than one machine. I tried it on my computer at home and at work. Same account, but two different computers (both Mac Minis).
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Hi Arlo,
Welcome to the Box Community!This would be something our Box Support team would like to investigate with you and may require specific account information.I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.Thanks for your patience!Best,
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