How can I upgrade?

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ぐら　太郎

• September 02, 2021 01:37

Hi,

When I tried to upgrade from INDIVIDUAL to Business Plus, I get the bellow message,

>There was an error processing your request.

>We were unable to process your payment information. Please double check that all fields are filled out correctly and try again, or visit support.box.com for further assistance.

How can I upgrade?

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• 

  France

  • September 02, 2021 19:37

  Hi there, 

  Welcome to the Box Community!

   

  This may need our Billing team to work directly with you so I went ahead and created a ticket for you for an associate to help with your request to upgrade

   

  Kindly check your email for details and updates.

   

  Best,

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