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tags in files

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中村　吉宏

Various people upload various files in BOX every day,
Because the time and effort to share it personally and intentionally is a reasonable cost,
I'm looking for a service that automatically tags files in boxes folders for the purpose of promoting information sharing within the organization.

I want you to automatically tag files that you upload to BOX using metadata.
Do you have such functions and services?

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3 comments

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  • France

    Hi there, 

    Welcome to the Box Community!

    To help look into and address this, I went ahead and submitted a ticket for you with our support team.

    You should be receiving an email confirmation shortly.
     
    Please come back and let us know how things go with support!
     
    Best,
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  • 中村　吉宏

    I appreciate your good support.^^

    I will contact you when I receive the reply.

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  • 中村　吉宏

    I got the message of Box Product Support.

    Hmmm...this message means

    If I choose a plan to get metadata, there is a function that can be automatically tagged.
    Is it sure?

     

    ~~~~~~~~~~~~~~~

    Hi there, 

    Thanks for getting in touch with Box Product Support. I am happy to help and I am sorry for the inconvenience. 

    Please be advised that Metadata is a feature reserved for Business Plus, Enterprise, and Elite accounts. It is also available on developer accounts through https://developers.box.com. To upgrade your account, please contact your Box account team.

    I am going to mark this case as solved for now. Your case is not closed, and will reopen at the same position in queue and priority level if you reply back. I want to ensure that your issue is 100% resolved, so please do reply back if you need any additional assistance on this issue.

    As always, if you encounter any new issues with Box, please submit a ticket at support.box.com. We would love to help you out!


    Best,

    Aira
    Box Product Support

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