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3 comments

  • France

    Hi Michael, 

    Welcome to the Box Community!
     
    I understand you are looking to reduce your seats. This will require our Billing team to work directly with you so I went ahead and created a ticket for you for an associate to assist you on this.
     
    Kindly check your email for details and updates.
     
    Thanks for your participation and time in the Community!
     
    Best,
     
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  • Vincent Salimi

    Hello, I would like to reduce my seats as well.

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  • France

    Hi Vincent, 

    Welcome to the Box Community!

    Have you checked out this article on "Decreasing Seats from your Subscription"?

    To reduce the number of purchased seats (licenses) from your subscription, have the account administrator submit a request to cancel@box.com. Include the total number of seats you would like to continue purchasing in your email. We have a minimum purchase of 3 seats per account.

    Thanks for reaching out and let us know how else we can help!

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