Unable to make a new box note

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  • France

    Hi there, 

    Welcome to the Box Community!

    We typically see this message if the organization has enabled the "Restrict Content Creation" in Enterprise settings

    The settings basically prevents all non-admin managed users from creating, deleting, and moving contents in their "All Files" section.

    This settings can be found in the Admin Console > Enterprise Settings > Content & Sharing tab, and then scroll down to the Content Creation section 

    The Admin must create a folder on his All files page for this user and invite the user in that folder so the user can create, upload contents in that folder.

    To learn more about this settings, please take a look at this article:

    Thanks for posting and let us know how else we can help!


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