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Editor Can't Upload Files

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  • France

    Hi Susan,

    Welcome to the Box Community!
    I understand that one of your collaborators are having issue with uploads. Has the user tried to upload using other browsers and tried connecting to a different network to see if that makes any difference?
    This would be something our Box Support team would like to investigate with you and may require specific account information. 
    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.
    Thanks for your patience!
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