Missing several files after not logging in for awhile
Hello,
I have not logged in to a couple ongoing projects for awhile and now they are missing. How can I get them back?
-
Hi Earl,
Welcome to the Box Community!
To confirm, are you the owner of the missing contents or were these shared to you by someone else?
If these are shared contents, you might want to reach out to the person who shared them to you and check if they've removed your access to the content and request access to it again.
If its a content you own, you might want to do a search in your Box to see if you have moved them to another folder location.
If you need further assistance, you may submit a ticket to Product Support team via this page and someone will reach out to you to gather information and look into the issue.
Best,
Please sign in to leave a comment.
Comments
1 comment