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Box Drive's system extension failed to load. Please make sure it has been enabled in System Preferences > Security & Privacy and then restart your computer

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Clint Perlaki

This error is showing up after upgrading to Big Sur, however I am not running an M1 processor, rather an Intel i9, MBP 2019.

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  • France

    Hi Clint,

    Welcome to the Box Community!

    Can you try to uninstall and then reinstall Box Drive and see if that helps resolve this for you?

    If the issue persists, please let us know and provide what macOS version are you running so we can further troubleshoot.

    Thanks for your participation in the forum!

    Best,

     

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  • Paul Zhang

    Prompt indication: "Box Drive's system extension failed to load. Please make sure it has been enabled in System Preferences > Security & Privacy and then restart your computer. If the problem persists, please contact Box Support to further troubleshoot the issue."

    Same symptom with my laptop. After it update to Big Sur 11.6, Box drive no longer load and I have checked its extensions had enabled. 

    Laptop information:

    MacBook Pro (15-inch, 2017)

    Processor 2.9 GHz Quad-Core Intel Core i7

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  • Paul Zhang

    BTW, uninstall Box also tried. After uninstall, BOX requested to re-login then same symptom again. 

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