Box sync doesn't work after update

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Stroy House

• October 12, 2021 11:06

After update box sync from 4.0.8016 to 4.0.8041 syncyng doesn't work. 

Log files grow up from 1-2Gb to 30Gb and few days Box Synk stoped at Scannyng stage. 

This happened on two different computers at the same time. 

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• 

  France

  • October 12, 2021 21:50
  • Edited

  Hi there, 

  Welcome to the Box Community!

  I've gone ahead and created a ticket for you with Product Support team so that an agent can work directly with you on looking into this. 

   

  You should be receiving an email confirmation shortly.

   

  Please come back and let us know how things go with support!

   

  Best,

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