Can‘t edit Google docs anymore

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CEO

• October 21, 2021 22:53

I‘m preparing a very important demo and editing is not working in box.com anymore. I tried many things and have no idea anymore.

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  France

  • October 22, 2021 22:10

  Hi there, 

  Welcome to the Box Community!

   

  This would be something our Box Support team would like to investigate with you and may require specific account information. 

   

  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.

   

  Thanks for your patience!

   

  Regards,

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  Danielle Desiree Thompson

  • April 28, 2025 20:01

  Hi there, one of our clients is having trouble editing a file. please advise

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