Cannot test Box Sign using a Developer Account

Hello,

I have a Developer Account with Box and wanted to test the Box Sign functionality viz. create/ list sign requests, etc., using the Python Box SDK. The Custom App I've created features JWT Auth.

When I try to create a sign request, I get a 403 response with the message "The request requires higher privileges than provided by the access token." and code "insufficient_scope". Here's how I tested it:
1. Create a Client instance using JWT Auth
2. Call create_sign_request method on the Client instance with signers, files, parent_folder_id passed as arguments
Note: I'm able to perform other operations such as uploading/ downloading files using this instantiated Client instance.

Based on this article: https://support.box.com/hc/en-us/articles/4404076971155-Enabling-Box-Sign, I might need to enable Box Sign for my account but I'm unable to do that as well, as:
1. I'm unable to see the 'Sign' section under 'Content & Sharing' in Enterprise Settings
2. My Custom App configuration does not have the 'Manage signature requests' scope as mentioned in the article

Could someone let me know if I'm going wrong somewhere or what should be the next steps?

France

October 22, 2021 18:27

Hi Sanchit,

Welcome to the Box Community!

Please be advised that Box Sign is only available to customers with business (Business / Business Plus), enterprise (Enterprise, Enterprise Plus, Enterprise Suites), and Starter Box subscription.

It's currently not available to Personal and developer lite users.

Thanks for reaching out and please let us know if you have other questions!

Regards,

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