I cannot see or access a pending invite

Follow

New post

Box User

• October 26, 2021 15:49

Hi, 

I have been invited several times to view a set of files from this one organization.  Each time I click the invite embedded in the email link, it takes me to my box folder, but there are no invites visible.

 

please help,

thanks,

Britt

0

• 

  France

  • October 26, 2021 22:17

  Hi there, 

  Welcome to the Box Community!

   

  This would be something our Box Support team would like to investigate with you and may require specific account information. 

   

  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

   

  Please check your email for details and updates. Thanks for your patience!

   

  Regards,

  0

  Comment actions Permalink

Please sign in to leave a comment.