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Files on Box Server Deleted using the File Explorer

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Eileen A Markum

I accidently deleted files using File Explorer not Box.  They were on the Box Server.  Can I retrieve them?  I am the Owner and the 114 files were in one Folder. I didn't realize the folder was highlighted, not the two files I needed to delete,

 

Thank you for your suggestions and help.

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  • France

    Hi Eileen, 

    Welcome to the Box Community!

    If you've deleted files from Box Drive on your File explorer, you can check on your Box Trash in WebApp (Box.com) and see if you can recover them.

    To learn more on how to recover and managed items in your Box Trash, please take a look at this article: Managing Trash

    Thanks for posting and let us know if you have questions!

    Best,

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