Unable to Create Box Sign Template
Hello,
I tried to create a template in Box Sign and I am unable to locate it. When I go to the templates folder I receive this message:
"Metadata Query API found either too many items outside the ancestor folder or too many inaccessible items matching the query.: Unsuccessful HTTP status code received."
I also have templates in the folder dated February 11, 2020, that I am unable to open or delete. We were just given access to Box Sign a few weeks ago and would like to start using it to make signing forms remotely easier.
Thank you,
Sam
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Hi Samantha,
Welcome to the Box Community!This would be something our Box Support team would like to investigate with you and may require specific account information.I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.Thanks for your patience!
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