Incorrect Free Space
Hi,
Can you please fix my account so that it shows the correct amount of free space?
Thanks.
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Hi Petra,
Welcome to the Box Community!
The next step will require you to contact Box Support to help you directly and I've gone ahead and created a ticket for you so that an agent can work directly with you in resetting your storage count/ usage.
Please check your email for details and updates.
Thanks for your patience!
Best,
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