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No more previews????

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Susan Olson

What? I was using Box Sync and it was showing previews perfectly. All of a sudden today there are no previews. I am in full agreement with those who have posted annoyance over this issue. PLEASE get a fix for it and quickly!

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3 comments

Date Votes
  • France

    Hi Susan, 

    Welcome to the Box Community!
     
    This would be something our Box Support team would like to investigate with you and may require specific account information. 
     
    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.
     
    Thanks for your patience!
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  • Feman Liu

    Hi France, I have the same issue. The files (powerpoint slides) I uploaded to Box cannot show any preview like they were previously. Can you help please? Thanks.

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  • Jefrry Puno

    Same issue here. I don't want downloading bid mnp4 files just so I can watch videos.

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