Welcome to the new Box Support website. Check out all the details here on what’s changed.

Box Status

Downgrade Plan

Follow
New post
Dan Loprete

How do I downgrade my plan?  I missed that the price was actually triple due to a minimum of 3 users.  I want to downgrade from Business Plus to just the Business account.

0

Comments

4 comments

Date Votes
  • France

    Hi Dan,

    Welcome to the Box Community and thanks for your post!

    Our Billing specialists can help with your request if you decide to downgrade your Business Plus plan to the Business account one, so I went ahead and created a ticket for you.

    Please check your email for details and updates.
     
    Thanks for your patience and let us know how else we can help you!
     
    Best,
    0
    Comment actions Permalink
  • Jeff Tobaben

    Hello I need to downgrade my plan.  What's the process?

     

    0
    Comment actions Permalink
  • France

    Hi Jeff, 

    Welcome to the Box Community!

    Account administrators can submit a downgrade request by emailing cancel@box.com. Please provide the plan type to which you would like to downgrade. You can view here a side-by-side comparison of our offerings.

    Check out this article for more details: https://support.box.com/hc/en-us/articles/360043694314-Downgrading-Your-Box-Account 

    0
    Comment actions Permalink
  • Marygrace Schaeffer

    i want to downgrade my account, back to what it was.

    thanks Marygrace

    0
    Comment actions Permalink

Post is closed for comments.