Cannot cancel my account

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Box User

• November 05, 2021 10:40

Good morning,

I have a developer account which I would like to remove.

I tried to cancel my account via the admin console (https://app.box.com/master/settings/accountBilling).

However, at the and it throws an error: it could not execute my request. Please try again later.

 

Could you please help we with the cancellation/removal of my account?

 

Kind regards.

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• 

  France

  • November 05, 2021 20:45

  Hi there,

  Welcome to the Box Community!

  This will require our Cancellations team to work directly with you so I went ahead and created a ticket for you for an associate to help with your request.

   

  Kindly check your email for details and updates.

   

  Best,

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