Need to cancel

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Beth Marie Miller

• November 14, 2021 23:23

I need to cancel my account. I was going to use Box for a certain purpose, but it doesn't provide that capability. I just joined the day before yesterday. Please refund my $120.

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• Official comment

  

  France

  • November 16, 2021 18:26
  • Edited

  Hi Beth, 

  Welcome to the Box Community!

  This will require Cancellations team to work directly with you.

  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.

  Thanks for your patience!

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• 

  Beth Marie Miller

  • November 16, 2021 18:40

  They sent me an email with a link with instructions, but when I go to my personal account the necessary option to cancel isn’t shown. Would someone be able to call me?

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