My ID is rewoked, I have no access to my files/folders

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Lea Svendner

• November 15, 2021 13:32

Hi team,

During the global IBMer relocation program my home country ID was revoked and I was granted a new one. I have no access to my folders/files anymore. Can you merge my accounts?

Old: [personal information--redacted]

New: [personal information--redacted]

Thank you!

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• 

  France

  • November 16, 2021 20:18

  Hi Lea, 

  Welcome to the Box Community!

  I recommend reaching out to your internal helpdesk or IT department about your folders and files and on the matter of merging your 2 Box accounts so they can check and take actions.

  Thanks for your post and let us know how else we can help!

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