Access Problems
Hi, I had tried several times to give access to elif.demirer@kyndryl.com and karolina.rummler@kyndryl.com. They receive no notification and therefore cannot access my box/folders.
Please support - thanks!
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Hi Ingrid,
Welcome to the Box Community!
This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.Please check your email for details and updates. -
I have a Box login through my affiliation with American Immigration Lawyers Association (AILA). After requiring two-step verification to be added, I am not longer able to access the files that I were shared with me. I currently do have two-step verification.
The last time I tried to access a box document (https://app.box.com/file/1140332561686), I received a message saying "Oops! We can't seem to find the page you're looking for." This problem began occurring after December 2022 and I have two folders that I need access to. Please create a ticket so this can be resolved.
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