Refund
I didn't meant to purchase the annual subscription. I just wanted to access a document and it wouldn't let me. I would love to get a refund for I don't use this platform.
Thank you for you time
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Hi Andrew and Tiffany,
Welcome to the Box Community!
This would be something our Billing team can further discuss with you and if you would like to request a refund, please go ahead and submit a support case with our Billing Team here. After submitting a support case, a Billing associate with reach to you to further discuss your account and your request.
Thanks for reaching out and let us know how else we can help!
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