Requesting Refund and Cancellation ASAP

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  • France

    Hi Jeremy, 

    Welcome to the Box Community!

    I'm sorry to hear that you have decided to cancel your subscription to Box.

    It seems you already have an open support ticket with Box Billing team for this request, and they are reviewing your account.

    Kindly wait and check your email for updates. You should be receiving an update on this request soon.
    Thanks for your patience and participation in this forum!
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  • Jeremy Hurlburt

    This request was passed off to someone who had no answers. The cancellation option is nowhere to be found on my account settings page so there was no chance I could have cancelled my account before the free trial ended. This is getting ridiculous. I want my money back immediately.

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