Box makes it nearly impossible to cancel your account; I can't find anything that offers an easy path to cancellation on my account settings, rendering the free trial cancellation policy useless. I want my money back immediately and my account cancelled immediately. This site is full of language and options intended to trick potential users into paying the most money possible, e.g. the fine print of the free trial for a business account requires 3 seats, which are all charged separately; so if you think you're signing up for a $20 free trial, you're actually signing up for a $60 free trial. As someone who works at a subscription service, I find this to be egregious sales practice.
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