unable cancel account
I have tried numerous times to cancel my account and am not able to do so. I have tried on multiple browsers and when I press permanently cancel button I receive error message. NO ONE from support will return numerous inquires.
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Hi there,
Welcome to the Box Community!
Our Cancellations team can help address the issue with your cancellation, and upon checking, it seems you've already spoken to them regarding the effectivity of your account deactivation/ cancellation.
If you have other questions about the cancellation of your account, kindly reach out to cancel@box.com or simply reply to your existing ticket.
Thanks for reaching out and please let us know how else we can help!
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