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unable cancel account

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2 comments

  • France

    Hi there, 

    Welcome to the Box Community!

    Our Cancellations team can help address the issue with your cancellation, and upon checking, it seems you've already spoken to them regarding the effectivity of your account deactivation/ cancellation.

    If you have other questions about the cancellation of your account, kindly reach out to cancel@box.com or simply reply to your existing ticket.

    Thanks for reaching out and please let us know how else we can help!

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  • Art Department

    Hello, 

    I have same problem , 

    when I want to cancel my Box I've got: There was an error cancelling your account. Please try again.

    0
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