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Box Drive: Cloud Icon vs Not Cloud Icon

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Wendy Weitzner

On box drive on my home computer, it looks just like file explorer.  On my home computer and a colleague's computer, I see little cloud icons next to each folder and file.  What is the difference?  And if one is better, how do I change?

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3 comments

Date Votes
  • France
    • Edited

    Hi Wendy, 

    Welcome to the Box Community!

    The issue you encountered with cloud icons missing on your Box Drive in file explorer, can be resolved following the steps provided in this article.

    Thanks for reaching out and please let us know how else we can help!

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  • Sean Browning Chaney

    This was exactly the problem.  Thank you.

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  • DeWayne Griffith

    This did not solve my problem,.  I have several BOX icon overlays installed:

    BoxAvailableOffline
    BoxLocked
    BoxLockedByOther
    BoxProblem
    BoxSynced
    BoxSyncing
    BoxWCollabLock

    But I have NO icons in Windows Explorer.

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