TQ4 box files are no longer accessible

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Lori Grimaldi

• December 02, 2021 20:20

I owned our box id [personal information--redacted] with my w3 id.  I have moved to Kyndryl and today the box files are gone.  Can you help?

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  France

  • December 02, 2021 22:08

  Hi Lori, 

  Welcome to the Box Community!

  You would need to reach out to your organization's Box Admin who can help transitioning the folders/files you need access to into your Kyndryl account.

  I suggest contacting your internal helpdesk so they can point you to the designated Admin who can help you in this issue.

  Thanks for your post and let us know how else we can help!

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