Link to FOLDER not files in folder

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Wm S Chesney

• December 03, 2021 16:03

I am trying to obtain and send a link to a FOLDER, but, only getting a link that is directly to the FILES in the FOLDER.  Help.

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  France

  • December 03, 2021 21:20
  • Edited

  Hi there, 

  Welcome to the Box Community!

  To confirm, is this happening to a folder you own or owns by someone else?

  If this is happening on a folder you own, can you go to your Account settings > click the "Shared link" tab and make sure that the following is set to "Folders and files":

  • Allow Shared Links for - You can choose to only allow shared links for files, folders, or disable shared links altogether (for content you own).

  

  If this is happening to a folder owned by another user, you might need to reach out to the owner and see if they can change these settings on their account.

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  Matthews Jacques

  • December 06, 2023 15:36

  I am having a similar issue using the "add-in" for outlook. I can only send links to individual files and not folders.

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