Cannot locate old account

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  • France

    Hi there, 

    Welcome to the Box Community!

    Please be advised that you can only have one Box account per email address.

    If you were able to sign up for a new account using an email, its most likely that this email was never used in Box or if it was previously linked to a Box, that account may have been deleted.

    Thanks for posting and please let us know how else we can help!


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