Box Drive Installation not working on Monterey (MacBook Pro Intel Core i9)

Follow

New post

Sven Kunath

• December 08, 2021 11:06

Hi,

first of all box via browser is working. But if I try to install Box Drive on my MacBook it does not work.

Steps I did:

1. Uninstall: /Library/Application\ Support/Box/uninstall_box_drive

2. reboot

3. download: Box Drive für Mac (https://e3.boxcdn.net/box-installers/desktop/releases/mac/Box.pkg)

The installation process finishes with status success but the Box process runs for some seconds and disappears (Activity Monitor). There is no ~/Library/CloudStorage folder and also nothing in Finder under Location.

Any suggestions?

Thanks

0

• 

  France

  • December 08, 2021 22:46

  Hi Sven, 

  Welcome to the Box Community!

  Have you followed the instructions in this article to Install Box Drive?

  • https://support.box.com/hc/en-us/articles/360043697474-Installing-and-Updating-Box-Drive 

  If you have, and still having issue running Box Drive on your Mac, can you share this information and submit a ticket to our Product Support team here.

   

  0

  Comment actions Permalink

Please sign in to leave a comment.