Do you insure hacking and corporate information stealing risks?
Which risks related to hacking and corporate information stealing are insured, if any?
Should our information be stolen due to the fault of the box system, what are the limits of your financial responsibility?
Do you have a standard procedure for hacking complaints and investigations?
Can we hire an independent expert to investigate a possible hacking attack towards the information with our box database?
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Official comment
Hi there,
Welcome to the Box Community!
For information regarding Box Security, please take a look at this support article on "Enhance Security" which should have the information you're looking for.
In addition, in the event that your content may have been compromised due to Ransomware attack, you may take a look at this article on how Box deal with such incident: https://support.box.com/hc/en-us/articles/360043694054-Ransomware
If you have further questions about the information shared here, please reach out to your Customer Success Manager or Account Executive who will be able to provide you with other specific information you need.
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