Windows 10 Box app disconnect often
Recently when using Windows 10 version 4.0.8041 I am asked to login because I get disconnected from my account.
This is annoying.
How could I keep box app connected all the time?
Thank.
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Hi Daniele,
Welcome to the Box Community!
Is this happening on Box Drive app or when you are accessing via Box webapp (browser)?
Are you logging in using a computer that is shared with other users?
I've seem this happen before when other users are sharing your computer, they might also be using Box Drive app causing your login session to end.
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Hi Daniele,
Does this only happen to Box Drive app or to any desktop applications you login to?
If this is only happening to Box Drive app, our Product Support team might be able to help identify the root cause by looking into your Box Drive logs.
You can submit a ticket on this page and one of our support representative will reach out to you to help look into this.
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