Welcome to the new Box Support website. Check out all the details here on what’s changed.

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2 comments

  • France

    Hi Michel, 

    Welcome to the Box Community and thanks for your post in the forum!
     
    Have you checked out this support article about requesting Refund in Box?: https://support.box.com/hc/en-us/articles/360044192753-Requesting-a-Refund 
     
    This may be relevant to your problem with the next steps!
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    Thanks for reaching out and please let us know how else we can help.
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  • Michel Toure

    Hello France,

    Thank you for the response and also I appreciate you referring me to that article. After reading it, it's my understanding that there is no way that I can get a refund from my purchase. Am I correct in assuming this is or is there a possibility that I can still receive a refund?

    Thank you for the help.

    Michel

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