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Account Details need to be updated and or do we need to move to a new account

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Sally Aki

it has been 25 days and we still have not resolved our account changes what do we need to do to make the payment information changes and get our own account.  We are still showing Under MKB.

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  • France

    Hi Sally, 

    Welcome to the Box Community!
     
    This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly.
     
    Thanks for posting and please let us know how else we can help!
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