I am not receiving the necessary SMS security code which should be sent.

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  • France

    Hi Kristina, 

    Welcome to the Box Community!
     
    This would be something our Support team would like to investigate with you and may require specific account information. It seems you already have an active ticket for this issue with our support team, and they have responded to your ticket.
     
    Please continue working with them and check your email for updates.
     
    Thanks for your patience and please comeback and let us know how it goes.
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