Installation Error

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Amanda Lewis

• January 26, 2022 14:06

I had Box Drive installed but was receiving an error when trying to save Excel files directly to the Drive. I uninstalled the program and upon reinstallation I am getting the following error: "An error occurred during the installation of assembly component {22D75DAD-658C-3109-91F7-4CB1A0729109}. HRESULT: 0x80070005."

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  Aira

  • January 27, 2022 00:36

  Hi Amanda, 

  Welcome to Box Community!

  This issue would be best addressed by our Product Support. I've gone ahead and created a ticket for you so that an associate can work directly with you on this. 

  Please check your email for updates!

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  Eyal Rosenfeld

  • January 01, 2023 19:09

  Aira I have the same problem, Now I am stuck without Box and I can't Install the Box Drive back

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  Brian Rau

  • April 29, 2024 15:15

  Hi there!

  i'm having the same issue on my Macbook Pro. Please help! Thank you,

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